Every feature Konnexa ships solves a real problem teams face when managing customer communications at scale.
Connect your official WhatsApp Business number and handle all conversations through a shared team inbox. Send approved message templates, run bulk campaigns, and track delivery status per recipient.
A built-in WebRTC softphone lets agents answer inbound calls and dial out directly in the browser — no desk phone required. Full PSTN connectivity for real phone numbers worldwide.
Send and receive SMS through local and international numbers. Opt-out (STOP) handling is automatic, so you stay compliant without manual work.
WhatsApp messages, SMS threads, and voice call logs all flow into a single shared inbox. Assign conversations to agents, set priorities, add notes, and track tasks against each contact.
Upload a contact list, pick a WhatsApp or SMS template, and send at scale. Every recipient's delivery status is tracked individually — see exactly who received, who didn't, and who replied.
We'll walk through everything in a 30-minute demo with your own channels connected.