Konnexa connects your team to customers across Voice, WhatsApp, and SMS — with a shared inbox, CRM, and analytics in one place.
No long-term contracts · Setup in hours · Dedicated onboarding
Your team shouldn't need five tools to handle a single customer journey. Konnexa puts every channel, every message, and every call history in one place — so agents focus on the customer, not the software.
Send templates, handle replies, and run broadcast campaigns through the official WhatsApp Business API.
PSTN inbound/outbound plus in-browser WebRTC softphone. No desk phone required.
Two-way SMS with delivery receipts, opt-out handling, and bulk campaign support.
All conversations in one queue. Assign to agents, set priorities, track SLAs.
Upload a contact list, pick a template, and send at scale — with per-recipient delivery tracking.
Conversation volumes, response times, call durations, and agent performance — all in one dashboard.
Each client organisation gets an isolated account with its own numbers, agents, and data — fully separated.
No lengthy integrations. Konnexa connects your existing phone numbers and messaging accounts and gives your team a ready-to-use workspace.
Link your WhatsApp Business account, Twilio numbers, or SIP trunk. We handle the configuration.
Add agents, supervisors, and admins. Set roles, queues, and working hours in the settings panel.
Inbound messages route to your inbox instantly. Make and receive calls directly from the browser.
See Konnexa live with your own channels in a 30-minute walkthrough.